Issue details

Corporate Complaints Monitoring Report 1st April 2017 - 31st March 2018

The monitoring information in this report sets out the complaints and compliments received by the Council for the period 1st April 2017 to 31st March 2018. This information has been compared to data collected from previous years to allow reasonable comparison.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 17/12/2018

Decision due: 13 Dec 2018 by Executive Board

Lead member: Executive Member for Finance and Governance

Department: ALL

Contact: Nafisha Master Email: nafisha.master@blackburn.gov.uk.

Consultation process

Department Leads
complaints database
Adults SLT
Children's SLT

Documents

  • Corporate Complaints Monitoring Report 1st April 2017 - 31st March 2018