Issue details
Digital Customer Portal Phase 2
The Executive board are asked to approve phase
2 of works for the Councils Digital Customer Portal with associated
capital expenditure.
Decision type: Key
Reason Key: Expenditure > £250,000;
Decision status: Abandoned
Wards affected: (All Wards);
Notice of proposed decision first published: 27/10/2021
Decision due: 10 Mar 2022 by Executive Board
Lead member: Executive Member for Digital and Customer Services
Department: Digital and Customer Services
Contact: Peter Hughes Email: peter.hughes@blackburn.gov.uk.
Consultation process
Consultation with Exec Member for Digital and
Customer Services will take place.
Comments: Documents considered- Exec Board Decision 08th April 2021 – Digital Strategy 2021-2024, Exec Board Decision 12/09/2019 – Replacement of the Councils Customer Contact Portal, Exec Board Decision 09/01/2020 – Procurement Of Digital Customer Portal.